Coleman Mini Bike respects the privacy of all individuals interacting with our company online or through direct business engagement. This privacy policy outlines what data we collect, how it is used, and the limited circumstances when it may be shared or disclosed to third parties. Please read all sections thoroughly before providing any information or using our website. This policy may change over time so check back periodically for updates.
Collection of Personally Identifiable Information
Coleman Mini Bike collects certain information used to identify, contact, or locate you as an individual (“Personally Identifiable Information” or PII). Some examples of PII we request include:
- Full name
- Physical mailing address
- Email address
- Phone number
- Payment card numbers
- Social security number (only when necessary such as financing)
- Driver’s license number
- Vehicle identification numbers
We strive to only collect the minimum PII required to carry out essential business functions like order fulfillment, communicating time-sensitive information, and complying with legal reporting obligations. Whenever feasible, we allow customers to interact anonymously or using pseudonyms without providing unnecessary PII.
Collection of Non-PII Information
Non-PII is data that alone cannot identify or contact you. Coleman Mini Bike automatically tracks and collects non-PII usage analytics regarding site interactions to improve operations including:
- Pages visited
- Number of visitors to particular pages
- Time spent on the sites
- Referring sites and links
- Searches conducted
- Devices used to access the site
This non-identifiable aggregated analytics data helps us evaluate site performance, enhance user experience, identify issues, and better market to core demographics. We employ industry standard tracking and collection practices and technologies to gather such usage metrics.
Use of Cookies
Cookies are small text files placed on visitors’ devices to store preferences and activity signals across our sites. Cookie data alone does not contain PII. We use cookies solely to improve site interactions and enhance your user experience. For instance, cookies remember sign-in credentials so you do not have to re-enter them each visit. You can disable or decline cookies through your internet browser settings but may lose access to certain functionality.
Use and Sharing of PII
Coleman Mini Bike uses the PII you provide voluntarily in the following essential ways:
- Complete commercial transactions
- Communicate regarding orders, shipments, returns, refunds
- Verify customer identity
- Send renewal, recall and safety notices concerning products
- Improve and personalize your shopping experience
- Communicate special offers, new items, and updates
- Assess customer interest and demand to guide merchandising
- Enhance security by monitoring suspicious account activity
- Comply with legal reporting requirements
We will never sell your PII to any third party organization. We only share PII under the following circumstances:
- With trusted Coleman Mini Bike contractors handling services on our behalf who do not have rights to utilize data independently, such as shipping, credit card processing, marketing campaign execution and data analytics.
- To authorized Coleman Mini Bike dealers and distributors involved in fulfilling your selected products and services.
- As part of business sale, merger, or acquisition activities if Coleman Mini Bike is sold to or merged with another entity.
- To law enforcement or government agencies if required by subpoena, court order or other legal process or in situations potentially involving illegal activity or threats of physical harm.
- If disclosure needed to enforce legal rights, protect operations or property associated with Colemanpowersportsusa.com or affiliated distributors/dealers.
We never share or sell consumer data in aggregate batch form, stripped of direct identifiers but still indirectly identifying, to third parties for marketing or analytics purposes. Our use of PII is limited solely to carrying out core business operations and enhancing your direct experience interacting with our brands.
Protection of PII and Non-PII Data
Coleman Mini Bike utilizes appropriate physical, procedural and technological safeguards to prevent unauthorized access or use of your PII or non-PII data shared with us. Some examples include:
- Secure socket layer (SSL) encryption of all data transmission
- Firewalled databases isolating sensitive customer information
- Authentication requiring logins/passwords to access account portals
- Role-based access controls on a need-to-know basis
- PCI-DSS compliance for credit card transaction security
- Regular third-party penetration testing of systems
While we strive to protect information, no security controls are 100% foolproof. We cannot guarantee preventing every data breach or unauthorized penetration or leakage of data. Our liability is limited to directly repairing damage from confirmed security failures on our part.
Right to Review and Control PII
Upon request to our customer service team, Coleman Mini Bike will grant reasonable access to review any PII we have collected about you. We will also make good faith efforts to update or remove certain PII as desired provided such changes do not conflict with legal requirements related to records retention, order fulfillment or ability to communicate important product notifications.
To make a PII review or change request, please email [email protected] including:
- Full name and mailing address
- Email address and phone number on file
- Details regarding information requesting to be reviewed or modified
We will aim to comply with verified requests within 30 days whenever feasible barring any special complexities or constraints.
3rd Party Website Links
For convenience, Colemanminibike.com includes select links redirecting users to helpful non-affiliated external websites like shipping carriers, mapping tools or content sites. Please recognize we exert no control over such third party destinations and are not responsible for their associated privacy practices or content. Always review privacy/use policies on landing sites when clicking third party links.
Children’s Privacy Commitment
The safety of minors is extremely important. We never knowingly collect or maintain PII from children under 18 years old without prior verifiable parental consent in compliance with the Children’s Online Privacy Protection Act. Contact us immediately if you believe we have unknowingly received information from an underage child so we can promptly purge those details.
Commitment to Privacy
Maintaining your trust as loyal customers is a responsibility we take very seriously. We limit PII collection to the minimum necessary, securely safeguard it, and utilize it exclusively to directly improve your user experience and enhance business operations on your behalf. Please contact us with any questions or to report potential privacy issues for prompt assessment and resolution.